VK Home Appliances respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect through our website and service communications, how we may use that information, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when contacting us or requesting our services, including through our website, telephone, email, WhatsApp, or other communication channels.

Depending on the service or inquiry, this information may include:

• Name
• Phone number
• Email address
• Service address
• Appliance information
• Service requirements or details about an appliance issue

2. How We Use Your Information

Information provided to us may be used for legitimate business and service purposes, including:

• Responding to service inquiries
• Scheduling service appointments
• Providing repair, installation, maintenance, and cleaning services
• Communicating about appointments and service requests
• Maintaining relevant business and service records
• Improving customer support and website performance

3. Information Sharing

We do not sell or rent customer personal information for marketing purposes.

Information may be shared or disclosed when reasonably necessary to provide a requested service, operate our website or communications, comply with applicable law, respond to lawful requests, or protect our rights and legitimate business interests.

4. Cookies, Analytics & Advertising

Our website may use cookies and similar technologies to support website functionality, understand website usage, measure advertising performance, and improve the user experience.

We use Google Analytics and Google Ads technologies on this website. These services may collect information such as device information, browser information, approximate location, interactions with the website, and other information according to their respective technologies and privacy policies.

You can manage or restrict cookies through your browser settings. Some website functions may be affected if certain cookies are disabled.

5. Data Security

We take reasonable technical and organizational measures to protect information in our possession from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

6. Third-Party Services and Links

Our website may use third-party services such as Google Analytics, Google Ads, Google Maps, WhatsApp, hosting services, or other external technologies.

Our website may also contain links to third-party websites. Third-party websites and services operate under their own terms and privacy policies. We are not responsible for the privacy practices or content of external websites.

7. Your Choices and Rights

You may contact us to request correction or deletion of personal information that you have provided, subject to applicable legal requirements and legitimate business record-keeping needs.

You may also manage cookies through your web browser settings.

8. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and service records, resolve disputes, comply with applicable legal requirements, and protect our legitimate business interests.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, or applicable requirements.

Updated versions will be published on this page. The date shown below indicates when this policy was most recently updated.

10. Contact Us

If you have questions about this Privacy Policy or the handling of your information, you can contact us using the details below.

VK Home Appliances
D.No.32-16-1374,
3rd Line, Srinagar Colony,
Donka Road,
Guntur - 522002,
Andhra Pradesh, India

Phone: +91 7981733805
Email: homevkservices@gmail.com

Service Area: Guntur and nearby areas

Last Updated: June 2026